Terms & Conditions

Welcome to Special Star. These Terms & Conditions (“Terms”) govern your use of https://specialstar.in (the “Website”) and the purchase of our products and services. By using the Website or placing an order, you agree to these Terms.

1. About our product

Special Star offers a symbolic star-dedication gift. We assign you real astronomical coordinates (Right Ascension and Declination) from the publicly maintained HYG Stellar Database and record your dedication in our private registry, along with a personalised digital experience, certificate and (for physical packages) a printed keepsake.

Important: Star naming is a novelty/symbolic gift. It is not officially recognised by the International Astronomical Union (IAU) or any government or scientific body, and confers no legal ownership of any celestial object. You are purchasing a personalised commemorative experience, not property.

2. How ordering works

When you fill in the order form on the Website and click “Place Order”, you are sending us a request for a star dedication. You can then pay through UPI on the order page (India) or through PayPal (outside India), or pay using the details our team shares on WhatsApp, where we also confirm the details and delivery. An order is confirmed only after payment is received through the method we mutually agree.

You must be at least 18 years old, or use the Website under the supervision of a parent or guardian, to place an order. You agree to provide accurate, complete information (recipient name, dedication date, delivery address, etc.). We are not responsible for errors in the details you submit.

3. Pricing and payment

All prices are listed in Indian Rupees (INR). The price shown for each package is the amount our team will confirm with you before your order is processed. In India, payment is made through UPI (for example Google Pay, PhonePe, Paytm or any UPI app) using the QR code or app button shown after you place your order, or through the details our team shares on WhatsApp. We do not collect or store any card, bank or UPI PIN details on the Website.

Customers outside India are shown digital packages priced in their local currency where supported (CAD, EUR, GBP or AUD) and otherwise in US Dollars (USD). For these orders, payment is collected through PayPal — either at checkout or through a secure PayPal link we share on WhatsApp. Printed and framed packages are currently available within India only.

4. Delivery

Digital deliverables (QR experience, certificate) are delivered by email/WhatsApp, typically within a few hours. Physical items are shipped as described in our Shipping Policy.

5. Intellectual property

All content on the Website — designs, text, graphics, the experience and certificate templates — is owned by Special Star and may not be copied or reused without permission. The personalised message you provide remains yours; you grant us a limited licence to use it to fulfil your order.

6. Acceptable use

You agree not to submit content that is unlawful, offensive, infringing, or that impersonates others. We reserve the right to refuse or cancel any order that violates these Terms, with a full refund where payment was taken.

7. Limitation of liability

To the maximum extent permitted by law, Special Star shall not be liable for any indirect or consequential loss arising from the use of the Website or products. Our total liability for any order is limited to the amount you paid for that order.

8. Refunds & cancellation

Please see our Refund & Cancellation Policy.

9. Governing law

These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Mumbai, India.

10. Contact

Questions about these Terms? Email us at specialstargift@gmail.com or visit our Contact page.

This document is a general template and does not constitute legal advice. Please have it reviewed by a qualified professional before relying on it.